The latest from the BBC and their lack of response

A quick update here on what the BBC has said to me – or not as the case may be:

Dear Ms MOORE

Reference CAS-596258

Thanks for contact us regarding ‘BBC Sports Personality of the Year’, broadcast on BBC One on 19 December.

I understand that you are inquiring to the status of a previous complaint, reference CAS-555819 regarding the programme.

I can assure you that your complaint is still being investigated by one of my colleagues. I am sorry for the delay, and we hope to get back to you shortly regarding it.

Thanks for taking the time to contact us.

Kind Regards

Mark Roberts
BBC Complaints
http://www.bbc.co.uk/complaints

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